• Australia
Cool Athletic Shoes | Cheap Sale

A variety of brands can be choose

Home >>  Shipping & Returns

Shipping & Returns

Cancellation
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 12-24 hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.
Return Packaging
Please do not use the return item’s shoe box as the shipping packaging. In order to resell it, we need the original packaging to be intact. Returned items in marked or damaged shoe boxes may be refused by the post office or our warehouse. To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
Quality Problems.
In 14 days (from the date products were received), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and exchanged. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back exactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you.
Exchanges:
We only accept exchanges for new and never used items with all accessories and packaging. Please send back the goods within 7 days of receipt. All rate of return packages must be insured, exchanges will be sent out within 5-7 days after the return has been received. Buyers are always responsible for the shipping costs.